Online and Mobile Tools

Cadillac recognizes the importance of vehicle maintenance and strives to make it convenient for customers to access service information. From online tools to in-person service, Cadillac employs a range of approaches to ensure customers are knowledgeable about their vehicle’s needs.

The MyCadillac app serves as a mobile hub where Cadillac owners can view maintenance alerts. This mobile app provides tailored alerts about routine services, safety issues, and maintenance requirements based on the specific model and mileage. In addition to this, the app allows scheduling of maintenance bookings with nearby service centers, view current service offers, and monitor the health of their vehicle.



The Cadillac Owner Center, accessible through Cadillac's main webpage, complements the app by offering detailed information such as PDF guides, service calendars, and coverage information. It enables users to monitor of their vehicle’s maintenance records and details about certified repair shops.

Dealership Communication

Cadillac's dealership network plays a key role in providing maintenance guidance to drivers. When visiting, the service advisors explain suggested services and discuss any vehicle concerns with the customer. They offer a full explanation of what the procedure includes, the time needed, and the expenses. Service centers also ensure that service records are updated digitally, allowing for users to view the complete history of their vehicle.

In-Vehicle Technology

Modern Cadillac vehicles are fitted with advanced onboard systems that provide service reminders and notices right on the vehicle's dashboard. These reminders are based on the vehicle’s mileage and driving habits, making certain that users are notified when it’s time for tasks such as oil changes, tire rotations, or fluid checks. The vehicle dashboard offers a detailed description of each notice, explaining the task and why it is important for the vehicle’s life and optimal operation.

Printed Guides and Manuals

For customers who prefer traditional resources, Cadillac offers paper owner’s manuals that feature a detailed maintenance schedule, information on proper vehicle care, and fluid specifications. These manuals cover topics such as tire care, fluid types, and routine maintenance, giving owners a complete resource to keep their vehicle in good condition.

Educational Videos and How-To Guides

Cadillac's online platform features a range of instructional content and how-to guides that cover common maintenance tasks, such as monitoring fluids, changing a tire, or understanding dashboard warning lights. These resources enable users to be proactive about their vehicle's care while understanding the significance of following a recommended maintenance schedule.